This SMS Policy explains how Digital Resources LLC ("Digital Resources," "we," "us," or "our") uses text messaging (SMS/MMS) to communicate with you. This Policy is part of, and should be read together with, our Privacy Policy and Terms of Service.
1. Program Description
Digital Resources LLC may send text messages related to your interaction with us, including order confirmations, delivery and account notifications, customer support responses, and — where you have opted in — occasional updates, offers, and promotions about our digital products and Services.
2. How You Opt In
You provide your consent to receive text messages when you:
- Submit your mobile number through a form on our website and check the applicable consent box;
- Provide your number and expressly agree to receive texts during checkout, account setup, or a support interaction; or
- Text a keyword to a number we designate.
We only send text messages to individuals who have opted in. We do not purchase phone number lists or send unsolicited messages.
3. Message Frequency
Message frequency varies based on your activity and the type of messages you have opted into. Transactional messages (such as order and delivery notifications) are sent as needed. If you opt into promotional messages, you may receive recurring messages.
4. Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. Digital Resources LLC does not charge you for receiving text messages, but your carrier's standard rates may apply. Please contact your wireless provider for details about your plan.
5. How to Opt Out (STOP)
You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time message confirming that you have been unsubscribed. You will no longer receive text messages from that program. If you want to rejoin, you can opt in again using any of the methods described above.
6. How to Get Help (HELP)
If you are experiencing issues or need assistance, reply HELP to any message for help, or email us at [email protected]. You can also reach us anytime at that email address with questions about our messaging program.
7. Supported Carriers
Text messaging is supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
8. Privacy and Your Consent
For more information about how we handle your personal information, please review our Privacy Policy.
9. Changes to This SMS Policy
We may update this SMS Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued participation in our text messaging program after an update means you accept the revised Policy.
10. Contact Us
If you have questions about this SMS Policy, contact us at:
Digital Resources LLC
Email: [email protected]